Free tools from the book
Call Auditing Tool
A tool for managers or reps to gauge use of JOLT techniques on sales calls.
A guide for hiring sellers more likely to be strong on JOLT Effect skills.
Customer Win-Loss Questions
Sample questions to decipher indecision levels in win-loss surveys or interviews.
Questions managers can use with their team to replicate JOLT seller performance.
Sample subscriber-only resources
Personalizing Recommendations for Hesitant Buyers
Self-Guided Learning Module
Coaching Reps to Overcome Indecision
When FUD Backfires
Team Huddle Pack